Managed Services

In an increasingly uncertain world, keeping your operations efficient, secure and cost-effective are major challenges. For everyday routines or in the event of a crisis, you need a reliable network that brings together the right technology and services solution to overcome complexity, accelerate performance and manage costs – so that your people can focus on the day-to-day operations, not the technology.

Staying current and managing the ever-increasing smart radio complexities are putting relentless pressure on in-house services management teams. As technology evolves, hardware repair and technical support capabilities are some of the critical service capabilities that are needed for your business-critical communication systems to work optimally. Maintaining and managing your technology investment is vital to keep it up to date and secure. Having a well-defined approach to tracking, managing and updating all the network elements, together with applying the latest functionality and security features can help optimise network performance.

You can rely on us to help you maximise the value of your smart radio investments with the right level of services designed specifically for your needs. We bring a range of service capabilities that you can choose through our various devices service packages.

Our experienced technologists are available to help isolate and resolve any issues you may have with your systems. With an extensive knowledge base, trained and certified technical engineers and leading standards for escalation procedures, this team can troubleshoot and provide prompt resolution to your technical issues. JuniServ understands the importance of maintaining the communication infrastructure to its optimal performance. That’s why we apply leading industry standards to record, monitor, escalate and report technical service calls received from our customers. We offer a complete portfolio of services designed to provide the breadth and flexibility to meet your requirements.

Our services ensure improving network performance; reduce total cost of ownership; maximizing work force flexibility; accessing best in class resources for managing network and effectively managing long term risk and budgets.